State Farm® Insurance Agent Mike Brazzell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
aaron Mundhenke
April 3, 2026
5
out of
5
rating by aaron Mundhenke
"Becky did a great job getting my trailer covered! Thank you"
We responded:
"Hi Aaron, Thanks for the great review! It is truly touching to know we were able to assist with your insurance needs. We look forward to serving you many more times in the future! We would love to help all of your friends and family too. "
carri alvarez
April 3, 2026
5
out of
5
rating by carri alvarez
"Becky was amazing I can't believe how fast she was able to help me i high recommend her for any insurance needs"
We responded:
"Hi Carri, Thank you for taking the time to share your experience. We truly appreciate your 5 Star Vote of Confidence! We will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
Amit kumar Chohan
March 31, 2026
5
out of
5
rating by Amit kumar Chohan
"Very nice service and talking"
We responded:
"Greetings Amit, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Javier Gomez
March 31, 2026
5
out of
5
rating by Javier Gomez
"Sarai was amazing and very helpful and informative throughout the whole conversation and process"
We responded:
"Javier, Thanks for the great 5Star Vote of Confidence! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future. Refer a friend!!!"
Loren Chase
March 18, 2026
5
out of
5
rating by Loren Chase
"Went in to pay annual premium and ask questions in regards to our insurance policy and the cost. I sat down with insurance account representative Becky Bourland and she was very knowledgeable gave me lots of options with explanations of services. I valued her advice and made some changes for my homes benefits. Becky Bourland, Of State Farm Bakersfield, California, 5 Star service!"
We responded:
"Hi Loren, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We hope to become your favorite and go to insurance professional for advice. We strive to earn your continued loyalty and all of your insurance and financial service business. "
Daena Díaz
March 13, 2026
5
out of
5
rating by Daena Díaz
"Maria at state farm was very helpful assisting me with my insurance questions and payments I appreciate her so much. Thank you!"
We responded:
"Hey Daena, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."
Jamie Floreano
March 11, 2026
5
out of
5
rating by Jamie Floreano
"Becky was great! She returned my call promptly after leaving a voicemail. She gave me different options and worked with what was within my budget. I’ve been insured with State Farm since I began driving at 16 and it’s always been with Mike Brazzells office. Call and ask for Becky she’s super helpful."
We responded:
"Hey Jamie, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you throughout the years. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future and please refer your friends and family. WE LOVE REFERRALS!!!"
Kyle England
March 6, 2026
5
out of
5
rating by Kyle England
"Becky was an extremely helpful employee. Helped me with any questions I had. She was nice and respectful. Great work place."
We responded:
"Kyle, Thanks for the great 5 Star Vote of Confidence!!! We're thrilled that you had a great experience at our office. We truly value your business and would appreciate a referral. We, at the Brazzell Agency are confident we can continue to provide excellent service to you and your friends and family in the future. Let us know what we can do for you in the future."
Olivia Campanario
February 27, 2026
5
out of
5
rating by Olivia Campanario
"Becky is an awesome associate. Very reliable and trustworthy. Helps with all questions and provides great detail with what she is doing. She is kind when talking on the phone as well as in person."
We responded:
"Dear Olivia, We're delighted to hear about your experience! We truly appreciate you and will work hard to continue to earn your business. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
veronica hernandez
February 26, 2026
5
out of
5
rating by veronica hernandez
"Service is great, I appreciate Maria for helping me resolve my issue. Thank you all"
We responded:
"We appreciate you at the Brazzell Agency. Thanks for your 5 Star Vote of confidence!!!"
Teresa Pulido
February 18, 2026
5
out of
5
rating by Teresa Pulido
"Becky was very polite and patient explaining every detail to me Thank you 😊"
We responded:
"Thank You!!! We appreciate your 5 Star Review!"
Keren Norris
February 18, 2026
5
out of
5
rating by Keren Norris
"I want to share my experience with State Farm during a difficult time in my life after losing my beloved mom. Despite the unfortunate circumstances, I am incredibly grateful for Mike Brazell’s agency and his compassionate, diligent staff, especially Becky Bourland, who truly goes the extra mile and is prompt addressing requests and/or concerns. Thank you for the years of service you provided to my mom and for your outstanding customer support during this challenging time. Your kindness and professionalism made a significant difference. -Keren"
We responded:
"Hello Keren, We appreciate the time you took to give us such a great 5 Star Vote of Confidence! It's great to know that we were able to provide you with the highest levels of service during the toughest times. Your mom was a jewel and believed in State Farm Insurance, Mike Brazzell Agency and the benefits of Life Insurance. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
Mari Perez
February 16, 2026
5
out of
5
rating by Mari Perez
"Sarai and Mike are literally the best! Anytime I call or email with a concern or change they are on it. Super helpful and explain everything. I am so grateful for this team!"
We responded:
"Dear Mari, Thanks for choosing us and leaving such a great 5 Star Vote of Confidence! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We're here for you anytime!"
raudel calvillo
February 13, 2026
5
out of
5
rating by raudel calvillo
"Sarai was very professional and very informative in everything state farm provides. Also Sarai had answers for all my questions. Great job Sarai and started farm"
We responded:
"Dear Raudel, Thank you for taking the time to share your experience. We are so happy that you found value in the time you spent with us. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
Cindy McIntosh
February 13, 2026
5
out of
5
rating by Cindy McIntosh
"Fast experienced, informative personal, happy welcoming and my auto insurance was just right they contacted my old state farm in las vegas and let them know I moved, to me this is above and beyond great service. Very happy. Thank you again. Sincerely Cindy mcintosh"
We responded:
"Hey CINDY, Welcome to Bakersfield and Thanks for the great 5 Star Vote of Confidence! We are happy that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Sincerely, Brazzell Team"
Victor Green
February 13, 2026
5
out of
5
rating by Victor Green
"Mike Brazzell and Becky were extremely helpful when I recently got into my first accident. Very prompt and helped guide me into the next steps to ensure my claim and new vehicle insurance was processed."
We responded:
"Hello Victor, we're delighted to hear about your most recent visit. We love that you had such a great experience! Thanks for sharing the handling of your most recent claim. We pride ourselves on assisting State Farm Claims Team Keep the Promise. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."
Robert Young
February 10, 2026
5
out of
5
rating by Robert Young
"Great people, very polite and helpful, if ur looking for insurance I highly recommend them, ask for Becky she is always on top of your insurance"
We responded:
"Thank You Robert. We LOVE Referrals and appreciate your 5 Star vote of confidence. "
Brazz B
February 7, 2026
5
out of
5
rating by Brazz B
"I've been with Mike and his agency since the beginning. I appreciate his commitment to his policy holders and his office's attention to detail! Best in the biz. This past visit, a big Thank You to Maria for making sure an issue I had was resolved swiftly! I always know I'll be taken care of at State Farm with Mike Brazzell and his team!"
We responded:
"Hi Brazz, Thanks for the kind words and 5 Star Vote of Confidence! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon."
Rena Gillette
February 7, 2026
5
out of
5
rating by Rena Gillette
"Very pleased with the service, she helped out a lot highly recommended!"
We responded:
"Hi Rena, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Team Brazzell"
Santos Romero
February 4, 2026
5
out of
5
rating by Santos Romero
"El servicio de Saraí es excelente."
We responded:
"Gracias por tu voto de confianza de 5 estrellas. Como siempre, me alegro de verte y de ayudarte con tus seguros y servicios financieros. Cuentale a tus amigos y familiares sobre nosotros!"
Denise Cunio
February 3, 2026
5
out of
5
rating by Denise Cunio
"Becky was wonderful, she was very helpful and got me the coverage I wanted. What an asset she is to her company, and she was kind and so polite, which to me is very important these days. Thanks Becky."
We responded:
"Thank You for the 5 Star review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sylvia Chavez
January 31, 2026
5
out of
5
rating by Sylvia Chavez
"The staff at Mike Brazzell's office are so helpful, professional and on point. It's an extreme pleasure doing business with them!! Mike Brazzell and his staff are so quick and helpful. It is a pleasure being assisted by Sarai, Becky and Maria. They are the BEST!!"
We responded:
"Sylvia, We Love you and appreciate your business. When you call, we always know it's you. You and your family are important to the Brazzell Agency. I appreciate the 5Star vote of confidence."
evloution smoke
January 30, 2026
5
out of
5
rating by evloution smoke
"Becky is the most awesome customer service I’ve ever had with any company or a call over the phone"
We responded:
"Greetings Evloution, Thank you for taking the time to share your experience. We are glad that you enjoyed time your recently spent with us. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!"
Rad A
January 30, 2026
5
out of
5
rating by Rad A
"Friendly, excellent customer service, great communication"
We responded:
"Hi Rad, We appreciate the time you took to give us such a great 5 Star Vote of Confidence. We appreciate your recognition and will do our best to keep up the great work meeting and exceeding your expectations! As always, our team is looking forward to your next visit. Sincerely, Team Brazzell! "
Shane Reno
January 30, 2026
5
out of
5
rating by Shane Reno
"Becky called me to review my various policies on my home and vehicles, and to my surprise, it only took a few minutes, because Becky was ON IT! She had all of my information in front of her and she was able to remind me of what coverage I had and could advise me on any changes I could benefit from. Thanks a million Mike and Becky."
We responded:
"Dear Shane, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Hope you visit us again soon! Tell a friend!! Thank You for your many years of loyalty!!!"